Propertypriceadvice.co.uk is part of Property Pathways Ltd (company number 07265117). This privacy policy explains how we use any personal information we collect about you when you use this website.

1. What information do we collect about you?

We collect personally identifying information (for example name, email address and telephone number) from you when you voluntarily complete one of our online forms or calculators, or when you sign up for a user account. In addition to this, website usage information is collected using cookies.

Please note that all data captured will be used and held in accordance with the requirements of the General Data Protection Regulation (GDPR).

2. How is this information used?

The way we process the personal information you submit via this website depends on how and why you are engaging with us. The table below summarises our legal basis for processing your data and how it is used in each instance:

Method Of Collection Legal basis for processing How data is used

Method Of Collection

Online valuation tool

Legal basis for processing

Legitimate interests

How data is used

1. To send you an email confirmation of your valuation results.

2. To send you our email newsletters, unless you opt-out.

3. To help us improve the performance of our valuation tool to provide even greater accuracy in our online valuations.

Method Of Collection

Online valuation tool

Legal basis for processing

Consent

How data is used

1. To send you emails and direct mail introducing products and services from our new homes partners, if you agree to us doing so.

2. To share with our partner, YOPA, for them to contact you directly regarding their products and services, if you agree to us doing so.

Method Of Collection

Property updates subscription form

Legal basis for processing

Consent

How data is used

1. To send you our email newsletters, if you agree to us doing so.

2. To send you emails and direct mail introducing products and services from our new homes partners, if you agree to us doing so.

3. To share with our partner, YOPA, for them to contact you directly regarding their products and services, if you agree to us doing so.

Method Of Collection

User account signup

Legal basis for processing

Legitimate interests

How data is used

1. To administer your online account.

Method Of Collection

Re-mortgaging calculator

Legal basis for processing

Consent

How data is used

1. To share with our partner, Seico, for them to contact you directly with the information you have requested.

Method Of Collection

YOPA valuation booking tool

Legal basis for processing

Consent

How data is used

1. To share with our partner, YOPA, for them to provide the service you have requested.

Method Of Collection

Cookies

Legal basis for processing

Legitimate interests

How data is used

1. To generate aggregate statistics about our site visits and users of the service.

3. Who might we disclose your data to?

We will only disclose your personal data to our partners YOPA and Seico (with your consent), Government bodies and law enforcement agencies (if required by law), any successors in title to our business (should we sell the business), and suppliers we engage to process the data on our behalf (these may include direct mail fulfilment houses, email marketing providers, and third party contractors).

4. Will your data be processed outside of the European Economic Area?

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. In particular, your data may be processed in the U.S. by our email marketing provider, SendGrid, and our website server host, WebFaction, and in South Africa by our contracted website developer. Suitable safeguards are in place in relation to these international transfers. Please email or write to our Data Protection Officer at this address to obtain a copy of these safeguards.

5. How long will your personal data be stored for?

Your personal data will be retained for a period of up to five years from the last time you engage with propertypriceadvice.co.uk, which can include using one of our online forms or tools, opening an email from us, clicking on a link within an email from us, or unsubscribing from our marketing. If you unsubscribe, your personal data will be suppressed for marketing purposes, and your email address will be retained for up to five years to provide a unique identifier to log a record of your previous consent and your withdrawal of consent/objection to marketing.

6. Your data rights

You have the right to see what personal data we hold about you, to have your personal data deleted or corrected, and to object to data processing in the future. To obtain a copy of the personal information we hold about you, or to update the information we hold about you, please email or write to our Data Protection Officer at this address.

Please note, in line with the requirements of the GDPR, all subject access requests will be responded to without undue delay and in any event within one month of receipt of the request.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s data protection authority. For further information about how to report a concern visit https://ico.org.uk/concerns/.

7. Use of cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Our use of cookies also allows registered users to save calculations and articles, and easily access information about their account.

For further information about cookies visit http://www.allaboutcookies.org/.

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

8. Marketing

Please note that your information may be used to send you details of those products or services that we, or our partners, offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed your data capture form and the consent you have given.

If you would like to withdraw your consent and opt-out of receiving communications from us, you are free to do this at any time. Please email our Data Protection Officer or amend your preferences via the links provided on the emails we send you.

9. Other websites

Our website may contain links to other websites that are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

10. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 17th May 2018.

11. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email or write to us at Property Pathways Ltd, Cygnet House, 3A Northcroft Lane, Newbury RG14 1BT