Propertypriceadvice.co.uk is part of Property Pathways Ltd (company number 07265117). Property Pathways Ltd is the controller for the personal data we process, unless otherwise stated. This privacy policy explains how we use any personal information we collect about you when you use this website.

1. What information do we collect about you?

We collect personal data (for example name, email address and telephone number) from you when you voluntarily complete one of our online forms or calculators, or when you sign up for a user account. In addition to this, website usage information is collected using cookies.

Please note that all data captured will be used and held in accordance with the requirements of the Data Protection Act 2018.

2. How is this information used?

The way we process the personal information you submit via this website depends on how and why you are engaging with us. The table below summarises our legal basis for processing your data and how it is used in each instance:

Method Of Collection Legal basis for processing How data is used

Method Of Collection

Online valuation tool

Legal basis for processing

Legitimate interests (providing

our free online valuation and

advice service)

How data is used

1. To send you an email confirmation of your valuation results.

2. To send you our email newsletters, unless you opt-out.

3. To help us improve the performance of our valuation tool to provide even greater accuracy in our online valuations.

Method Of Collection

Online valuation tool

Legal basis for processing

Consent

How data is used

1. To send you emails and direct mail introducing products and services from our new homes partners, if you agree to us doing so.

2. To share with our partner, YOPA, for them to contact you directly regarding their products and services, if you agree to us doing so.

Method Of Collection

Property updates subscription form

Legal basis for processing

Consent

How data is used

1. To send you our email newsletters, if you agree to us doing so.

2. To send you emails and direct mail introducing products and services from our new homes partners, if you agree to us doing so.

3. To share with our partner, YOPA, for them to contact you directly regarding their products and services, if you agree to us doing so.

Method Of Collection

User account signup

Legal basis for processing

Legitimate interests (providing

a user account service)

How data is used

1. To administer your online account.

Method Of Collection

Re-mortgaging calculator

Legal basis for processing

Consent

How data is used

1. To share with our partner, Seico, for them to contact you directly with the information you have requested.

Method Of Collection

YOPA valuation booking tool

Legal basis for processing

Consent

How data is used

1. To share with our partner, YOPA, for them to provide the service you have requested.

Method Of Collection

Cookies

Legal basis for processing

Legitimate interests (enabling

us to compile reports and to

improve the website)

How data is used

1. To generate aggregate statistics about our site visits and users of the service.

3. Who might we share your data with?

We will not share your information with any third parties for the purposes of direct marketing, unless you consent to us doing so. We will only share your personal data with our partners YOPA and Seico (with your consent), Government bodies and law enforcement agencies (if required by law), any successors in title to our business (should we sell the business), and suppliers we engage to process the data on our behalf (these may include direct mail fulfilment houses, email marketing providers, and third party contractors). We have contracts in place with our data processors, which means they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

4. Will your data be processed outside of the European Economic Area?

We design, build and run our systems to make sure your personal data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of our processing, be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure you are afforded the same level of protection as within the EEA. In particular, your data may be processed in the U.S. by our email marketing provider, SendGrid, and our website server host, WebFaction, and in South Africa by our contracted website developer. Please email or write to our Compliance Officer at this address to obtain a copy of these safeguards.

5. How long will your personal data be stored for?

Your personal data will be retained for a period of up to two years from the last time you engage with propertypriceadvice.co.uk, which can include using one of our online forms or tools, opening an email from us, clicking on a link within an email from us, or unsubscribing from our marketing. If you unsubscribe, your personal data will be suppressed for marketing purposes, and your email address will be retained for up to two years to provide a unique identifier to log a record of your previous consent and your withdrawal of consent/objection to marketing.

6. Your data rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

You have the right to see what personal data we hold about you (Your right of access), to have your personal data deleted (Your right to erasure) or corrected (Your right to rectification), to object to or restrict data processing in the future (Your right to object to processing/to restriction of processing), and to request that we transfer the information you have given us to another organisation (Your right to data portability).

Please note, in line with the requirements of the Data Protection Act 2018, all subject access requests are free of charge and we have one month to respond to you.

To obtain a copy of the personal information we hold about you, or to update the information we hold about you, please email or write to our Data Protection Officer at this address.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s data protection authority. For further information about how to report a concern visit https://ico.org.uk/concerns/.

7. Use of cookies

Cookies are small text files placed on your computer by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why:

Cookie Name Purpose
Universal Analytics (Google) _ga

_gat_UA-1031828-1

_gid

These cookies are used to collect standard Internet log information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, and the pages they visited. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Read Google’s overview of privacy and safeguarding data

PHP session cookie PHPSESSID This cookie is used to store a user’s username and a 128bit encrypted key. This information is required to allow a user to stay logged in to the website without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the website that require authenticated access, for example saved articles and valuations.
Facebook cookie fr The Facebook Like button is used to integrate our website with our page on Facebook.com. We also allow visitors to register for an account or login via Facebook. In doing so, this causes some cookies to be created by Facebook that detect the number of “likes” and whether a user is logged into Facebook or not. Please refer to Facebook’s cookie policy here.
Cloudfare cookie _cfduid Cloudfare is used to help keep our website secure. This cookie is used to identify individual users behind a shared IP address and apply security settings on a per-user basis. For example, if a user is visiting the website from a coffee shop where other people are also browsing on devices that may pose a security risk, but the user’s device is trusted, this cookie allows us to identify the user and allow full access to the website. It does not correspond to any user ID on our website, and does not store any personal data.
Cross-Site Request Forgery cookie csrftoken This cookie is used to mitigate the risk of a cross site request forgery attack, which is an attack that can trick a user into accidentally using their credentials to take an undesired action such as changing their email address and password. A cookie containing a random token is issued to a user’s web browser, and when the user makes a request on our website, for example submitting a form or logging into their account, the server can verify the request is genuine.

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to set your browsers not to accept cookies, visit http://www.allaboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

8. Marketing

Please note that your information may be used to send you details of those products or services that we, or our partners, offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed your data capture form and the consent you have given.

If you would like to withdraw your consent and opt-out of receiving communications from us, you are free to do this at any time. Please email our Compliance Officer or amend your preferences via the links provided on the emails we send you.

9. Other websites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

10. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 17th July 2018.

11. How to contact us

Please contact our Compliance Officer if you have any questions about our privacy policy or information we hold about you:

By email

By post to Property Pathways Ltd, Cygnet House, 3A Northcroft Lane, Newbury RG14 1BT

By phone on 01635 261413

Property Pathways Ltd, registered in England and Wales with company number 07265117. Registered Address: Venture House, 27-29 Glasshouse Street, London W1B 5DF.